Adobe Connect Initiative
Led the USCIS web conferencing rollout that improved communication for more than 24,000 employees.
IT Product Management · Digital Transformation · Agile Delivery · Federal IT · Risk Management
Brian
Glover
// MBA · PMP · Certified ScrumMaster · Security+ · AWS Certified Cloud Practitioner
Results driven IT product and project manager with more than a decade of experience leading enterprise wide digital transformation, technology refresh and IT operations across federal agencies. Brian leads scalable, secure IT solutions spanning cloud services, data security and business continuity, and guides cross functional teams through complex projects with Agile and Scrum. He is recognized for strategic vision, risk management and collaborative leadership, with a passion for better user experiences and operational efficiency.
Strategic IT Product & Project Manager Digital Transformation MBA · PMP · CSM USCIS · USDA · DHS · ICE · USPS Waldorf, Maryland
24,000+USCIS users connected through a $2.5M Adobe Connect web conferencing initiative
7,000+Public and private sector users supported by the USDA PHIS Domestic program
160USPS information systems under his program management and security oversight
20+Years of federal IT across USPS, ICE, DHS HQ, USCIS and USDA since 2005
// 01
By the Numbers
PHIS Users
Oversaw Agile development of the USDA Public Health Information System Domestic program and its public and private sector user base.
Systems Secured
Delivered program management support and security oversight for 160 USPS information systems as an ISSO.
Years Leading myUSCIS
Product Manager since September 2019 for the myUSCIS immigration e-filing platform serving millions of users.
// 02
Operational Highlights
myUSCIS E-Filing Automation
Brian leads development and automation of the myUSCIS immigration e-filing platform, from roadmap and launch through post-launch enhancements driven by user feedback and analytics, cutting processing times and improving accessibility.
Product Roadmaps Automation Cloud User Experience
Rural Development Technology Refresh
Led project managers and IT specialists delivering enterprise IT for USDA Rural Development Programs, modernized legacy systems through a major technology refresh, and managed multi-million-dollar IT contracts.
Agile Tech Refresh COR Contracts
Adobe Connect for 24,000+ Users
Delivered a $2.5M web conferencing initiative with Agile teams, on time and within budget, with risk assessments and mitigation that kept performance and data security on track.
Adobe Connect Risk Management Agile Budget
Security Oversight for 160 Systems
Provided technical leadership on FISMA, NIST, PCI DSS, SOX and PII compliance and advised senior management on protecting sensitive data and externally facing systems.
FISMA NIST PCI DSS SOX
// 03
Experience
Sep 2019 to Present
Product Management
Product Manager
USCIS
- Leads development and automation of the myUSCIS immigration e-filing platform for millions of users.
- Owns the end to end product lifecycle, roadmaps and launches aligned with the USCIS mission.
- Leads cross functional teams implementing scalable cloud based solutions in line with federal IT standards.
Sep 2017 to Sep 2019
Leadership · Contracts
Project Management Branch Chief / Contracting Officer Representative (COR)
USDA
- Led project managers and IT specialists delivering enterprise IT for Rural Development Programs.
- Oversaw Agile development of systems including the PHIS Domestic program for 7,000+ users.
- Managed multi-million-dollar IT contracts and set policy for risk management, disaster recovery and business continuity.
Aug 2012 to Sep 2017
IT Project Management
IT Project Manager
USCIS · Washington, DC
- Led the $2.5M Adobe Connect web conferencing initiative for more than 24,000 users.
- Managed Agile cross functional teams and ran risk assessments and mitigation strategies.
- Streamlined project delivery to reduce costs and improve system reliability.
Jul 2010 to Aug 2012
IT Project Management
Information Technology Project Manager
Dept. of Homeland Security (DHS HQ)
- Developed acquisition documentation including performance work statements, quality assurance plans and cost estimates.
- Oversaw IT data security, disaster recovery planning and business continuity strategies.
Jul 2008 to Jul 2010
IT Project Management
Information Technology Project Manager
Immigration Customs Enforcement (ICE)
- Led Agile development of the General Counsel Electronic Management System (GEMS) and eDiscovery systems.
- Led developers, designers and legal experts to meet OMB and federal security standards.
Jun 2005 to Jul 2008
Information Security
Information System Security Officer
United States Postal Service
- Delivered program management support and security oversight for 160 USPS information systems.
- Led compliance with FISMA, NIST, PCI DSS, SOX and PII regulations and advised senior management on sensitive data protection.
// 04
Credentials & Qualifications
PMI
PMP®
Project Management Professional, with PMP training with Accumentum in April 2025.
CompTIA
Security+
CompTIA Security+ certification, with Security+ training with Accumentum in September and October 2026.
AWS
AWS Certified Cloud Practitioner
Foundational AWS cloud certification supporting his cloud based product work.
Agile
Certified ScrumMaster
Listed in his professional headline alongside the PMP, backing years of Agile and Scrum delivery.
// 05
Technical Skills
// Product
Product Leadership
Product Lifecycle / RoadmapsCore
Digital TransformationCore
Stakeholder EngagementCore
User Feedback / AnalyticsAdvanced
// Delivery
Agile & Projects
Agile / ScrumCore
Project ManagementCore
Technology RefreshAdvanced
Cloud Based SolutionsStrong
// Governance
Risk & Compliance
Risk ManagementCore
FISMA / NISTAdvanced
Disaster Recovery / ContinuityAdvanced
PCI DSS / SOX / PIIStrong
// Acquisition
Contracts & Acquisition
Contract Management / CORCore
Performance Work StatementsAdvanced
Quality Assurance PlansAdvanced
Cost EstimatesStrong
// 06
Let’s Put Brian To Work
Best aligned for senior IT product manager, IT program manager, Agile delivery lead and digital transformation roles across federal and enterprise organizations.
// 07
Education
Strayer University
Master of Business Administration
MBA in business administration and management.
American InterContinental University
Master of Science in Information Technology
MSIT in information technology.
University of Maryland
Bachelor of Arts in Sociology
Undergraduate degree in sociology.
Accumentum®
Security+ & PMP®
Training with Accumentum in CompTIA Security+ (September to October 2026) and Project Management Professional (April 2025).
// Next Step
Start Your Own Accumentum Success Story
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