Definition
Elicitation is the process of gathering requirements, information, and feedback from stakeholders, users, and subject matter experts. It involves actively drawing out knowledge that may not be readily apparent or explicitly stated. This is achieved through various techniques like interviews, workshops, surveys, and observation to understand needs and constraints. Elicitation is crucial for ensuring that projects and solutions accurately address the intended problems and deliver value. For instance, a business analyst eliciting user stories for a new software feature helps define its functionality. It is distinct from simple data collection, as it focuses on understanding the 'why' behind requirements, not just the 'what'. This concept is fundamental in domains like business analysis and project management, appearing in certifications such as CAPM and PMI-ACP.