Definition
Incident Management is a structured process for handling and responding to security breaches or disruptive events within an organization's IT infrastructure. It involves identifying, analyzing, containing, eradicating, and recovering from security incidents to minimize their impact. This systematic approach ensures that organizations can react effectively and efficiently when a security event occurs. By following defined procedures, teams can quickly restore normal operations and prevent further damage. For instance, a ransomware attack would trigger the incident management process to isolate infected systems and begin recovery. Unlike disaster recovery, which focuses on broad business continuity, incident management is specifically about discrete security events. This crucial concept is frequently tested on certifications like CompTIA Security+, CySA+, and CISSP.