ServiceNow Certified Application Developer Certification Training Course

Course Overview

The ServiceNow Certified Application Developer Certification Training Course by Accumentum is designed for developers looking to master the art of creating custom applications, extending functionalities, and integrating systems within the ServiceNow platform. This comprehensive course delves into advanced scripting, application design, and the development lifecycle on ServiceNow, providing in-depth knowledge of server-side and client-side scripting, business rules, UI actions, and workflow customization. Participants will engage with hands-on labs, real-world scenarios, and case studies to build applications that align with business processes, improve user experience, and contribute to organizational efficiency. Through this training, developers will learn to leverage ServiceNow’s development tools, understand best practices in coding, debugging, and application management, preparing them not only for the Certified Application Developer exam but also for a career where they can drive innovation and transformation through custom ServiceNow solutions.

Course Objectives

  • Master Advanced Scripting and Development on the ServiceNow platform, focusing on both server-side and client-side scripting to create and customize applications.
  • Design and Build Custom Applications that meet specific business needs, ensuring seamless integration with existing ServiceNow modules and external systems.
  • Implement Best Practices in Application Lifecycle Management, including development, testing, deployment, and maintenance of ServiceNow applications.
  • Prepare Thoroughly for Certification by gaining practical experience, understanding exam requirements, and learning from real-world scenarios to pass the Certified Application Developer exam.

Who Should Attend

  • Software Developers with an interest in specializing in ServiceNow development, looking to build or extend applications within the platform.
  • ServiceNow Administrators who want to transition into or expand their roles to include application development and customization.
  • IT Professionals seeking to enhance their technical skills in creating tailored solutions that leverage ServiceNow’s capabilities.
  • Those Aiming for Certification to validate their ServiceNow development expertise and advance their career in application development within the ServiceNow ecosystem.

Prerequisites

  • ServiceNow Certified System Administrator (CSA) certification or equivalent experience in administering ServiceNow.
  • Fundamental Programming Skills, particularly in JavaScript, as it is used extensively in ServiceNow scripting.
  • Experience with ServiceNow’s Platform, including basic understanding of its modules, navigation, and configuration.
  • Familiarity with Software Development Life Cycle (SDLC), covering design, development, testing, and deployment concepts.

Course Content

ServiceNow Development Fundamentals
  • Introduction to ServiceNow application architecture
  • Understanding the ServiceNow development environment
  • ServiceNow Studio and other development tools
  • Basic concepts of application scope and data model
Scripting in ServiceNow
  • Client-side scripting with UI policies, UI actions, and client scripts
  • Server-side scripting: business rules, script includes, and scheduled scripts
  • Best practices for writing efficient and secure scripts
  • Debugging techniques for both client and server scripts
Application Design and Architecture
  • Designing scalable and maintainable applications
  • Application scoping and data protection strategies
  • Integrating custom applications with core ServiceNow modules
  • User experience (UX) principles in ServiceNow application design
Customizing Forms and Lists
  • Advanced form design using form layouts and sections
  • Client-side processing with UI policies and client scripts
  • List control customizations and list actions
  • Enhancing user interaction with dynamic content
Workflow Automation
  • Workflow design using Flow Designer
  • Conditional logic and subflows in workflows
  • Integrating workflows with custom applications
  • Best practices for workflow performance optimization
Service Portal Development
  • Basics of creating and customizing Service Portal pages
  • Widget development for Service Portal
  • Enhancing user engagement through custom portal features
  • Integration of portal with backend processes
Integration and Data Management
  • Web services integration (SOAP, REST) in ServiceNow
  • Using Integration Hub for connecting systems
  • Data import techniques and transform maps
  • Event management and real-time data synchronization
Security and Access Control
  • Advanced ACLs (Access Control Lists) for securing applications
  • Role-based access control in application development
  • Data encryption and secure script practices
  • Compliance considerations in custom application development
Testing and Deployment
  • Unit testing strategies within ServiceNow
  • Update sets for application migration
  • Continuous integration and deployment practices
  • Troubleshooting and performance tuning post-deployment
Exam Preparation and Certification Strategy
  • Overview of the Certified Application Developer exam structure
  • Practical exam preparation through mock tests and scenarios
  • Review of key topic areas for the exam
  • Tips for maintaining and advancing skills post-certification

Course Features

Interactive Learning

Engage with expert instructors and peers through training sessions, discussions, and practical exercises.

Comprehensive Study Materials

Access extensive resources, including e-books, video lectures, and practice exams.

Real-World Applications

Work on real-life case studies and scenarios to apply ServiceNow Application Development concepts.

Certification Preparation

Receive guidance and tips to successfully pass the ServiceNow Certified Application Developer (CAD) certification exam.

Certification Exam

Upon completing the course with Accumentum, you'll be fully prepared to take on the ServiceNow Certified Application Developer exam. This certification will affirm your expertise in developing applications on the ServiceNow platform, showcasing your ability to design, script, and integrate custom solutions that meet specific business needs. Earning this certification will unlock advanced career opportunities in application development within the ServiceNow ecosystem.

Enrollment

Enroll in the ServiceNow Certified Application Developer Certification Training Course with Accumentum to enhance your skills in developing ServiceNow applications. This course is your route to becoming a certified ServiceNow Application Developer. For full details and to sign up, please visit Accumentum's registration page linked below.