Privacy Policy

1. Introduction

This Privacy Policy describes how Accumentum LLC, doing business as Accumentum® (“Accumentum,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects personal information when you visit, use, submit information through, register for training through, or make a purchase from https://accumentum.net and any related Accumentum websites, landing pages, forms, learning portals, events, programs, or services that link to this Privacy Policy.

By using our website or submitting information to us, you acknowledge that you have read and understand this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information we collect through our website, online forms, training registration pages, course enrollment processes, payment processes, marketing campaigns, webinar registrations, event registrations, customer support communications, email and SMS communications, and related business interactions.

This Privacy Policy does not apply to third-party websites, third-party learning platforms, certification bodies, payment processors, advertising networks, social media platforms, or other third-party services that we do not own or control. Those third parties may have their own privacy policies and terms.

3. Personal Information We Collect

We collect personal information in several ways, including information you provide directly, information collected automatically, and information received from third parties.

A. Information You Provide Directly

Depending on how you interact with Accumentum, we may collect the following categories of personal information:

• Contact Information: Your name, email address, phone number, mailing address, company name, job title, and similar contact details.
• Training and Enrollment Information: Information related to course inquiries, course registrations, learning plans, certification goals, selected training programs, program eligibility, attendance, completion status, certification preparation, exam preparation, and training support requests.
• Account or Portal Information: Login credentials, account preferences, course access details, learning portal activity, support requests, and related training records when applicable.
• Payment and Transaction Information: Billing name, billing address, transaction details, order history, invoices, payment confirmation details, and related purchase information. We do not intentionally store full payment card numbers. Payment card information is generally processed by third-party payment processors.
• Funding, Employer, Military, Veteran, Spouse, or Government Program Information: If you voluntarily provide it or if it is needed to support a training request, we may collect information related to employer sponsorship, government funding, Army Credentialing Assistance, Air Force COOL, SpouseWorks, MyCAA, veteran programs, scholarship programs, workforce development programs, or other training benefit programs.
• Communications Information: Information you provide when you contact us by email, phone, website form, chat, SMS, social media, event registration form, or other communication method.
• Marketing Preferences: Information about whether you wish to receive emails, SMS messages, promotional communications, event invitations, course updates, or other marketing communications from Accumentum.
• Sensitive Personal Information: We do not seek to collect sensitive personal information unless it is reasonably necessary for a specific service, program, legal requirement, accommodation request, funding request, compliance obligation, or training-related purpose. Sensitive personal information may include certain government identification information, benefit eligibility information, precise geolocation data, health-related accommodation information, or other information protected by applicable law. Where required by law, we will obtain consent before collecting or processing sensitive personal information.
• Biometric Information: Accumentum does not intentionally collect biometric identifiers such as retina or iris scans, fingerprints, voiceprints, or records of hand or face geometry for commercial purposes through the website. If Accumentum ever collects biometric identifiers in the future, we will provide notice and obtain consent where required by applicable law.

B. Information Collected Automatically

When you access or use our website, we may automatically collect certain information about your device, browser, and interaction with the site. This may include:

• IP address
• Browser type
• Device type
• Operating system
• Time zone
• Referring and exit pages
• Pages viewed
• Links clicked
• Date and time stamps
• Search queries that led you to the site
• Website navigation activity
• Cookie identifiers
• Advertising identifiers
• Approximate location based on IP address
• Other technical information about how you interact with our website

We refer to this information as “Device Information” or “Usage Information.”

C. Information Collected Through Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, beacons, local storage, analytics tools, advertising technologies, and similar tracking technologies to collect information about your interaction with our website.

These technologies may be used to:

• Operate and secure the website
• Remember preferences
• Analyze website performance
• Understand visitor behavior
• Improve user experience
• Measure marketing campaign performance
• Deliver or measure online advertising
• Support remarketing or retargeting campaigns
• Prevent fraud or misuse

Cookies are small data files placed on your device or computer that often include an anonymous unique identifier. You can adjust your browser settings to block or delete cookies, but some website features may not function properly if cookies are disabled.

D. Information From Third Parties

We may receive personal information from third parties, including:

• Employers or sponsoring organizations
• Government funding or credentialing assistance administrators
• Scholarship or benefit program partners
• Certification bodies or exam providers
• Learning management system providers
• Payment processors
• Marketing platforms
• Webinar or event platforms
• Advertising networks
• Analytics providers
• Social media platforms
• Co-marketing partners
• Publicly available sources
• Referral partners

We use this information consistent with this Privacy Policy and applicable law.

4. How We Use Personal Information

Accumentum may use personal information for the following purposes:

A. To Provide Training and Services

• Respond to inquiries
• Process registrations
• Enroll students in training programs
• Provide course access
• Deliver learning resources
• Support certification preparation
• Provide customer service
• Track attendance or completion where applicable
• Coordinate with instructors, vendors, certification bodies, employers, or funding partners
• Provide invoices, receipts, confirmations, and training documentation

B. To Process Payments and Transactions

• Process purchases
• Confirm payments
• Prepare invoices
• Maintain transaction records
• Prevent fraudulent transactions
• Respond to billing questions
• Support accounting and tax obligations

C. To Communicate With You

• Respond to your questions
• Send course information
• Send registration confirmations
• Provide training updates
• Send administrative notices
• Provide support
• Communicate about funding, eligibility, or enrollment documentation
• Send requested information about Accumentum programs

D. For Marketing and Promotional Purposes

Subject to applicable law and your communication preferences, we may use personal information to:

• Send promotional emails
• Send SMS messages where you have consented
• Provide information about training programs
• Invite you to webinars, events, or workshops
• Share updates about certifications, funding opportunities, or professional development programs
• Conduct remarketing or retargeting campaigns
• Measure advertising effectiveness
• Personalize marketing communications

You may opt out of marketing emails by using the unsubscribe link in an email or by contacting us. You may opt out of SMS communications by replying “STOP” where supported or by contacting us.

E. For Analytics and Website Improvement

• Understand how visitors use our website
• Improve website layout, performance, and functionality
• Measure marketing campaign effectiveness
• Identify popular content and training pages
• Troubleshoot technical issues
• Improve user experience

F. For Security, Fraud Prevention, and Compliance

• Protect our website, systems, users, and business
• Detect, prevent, and respond to fraud, abuse, security incidents, or unauthorized activity
• Screen transactions for potential risk
• Maintain reasonable security safeguards
• Comply with legal obligations
• Enforce our terms, contracts, and policies
• Protect legal rights, property, safety, and business interests

G. For Legal and Business Purposes

• Maintain business records
• Comply with tax, accounting, reporting, and regulatory obligations
• Respond to subpoenas, court orders, law enforcement requests, government inquiries, or other lawful requests
• Establish, exercise, or defend legal claims
• Support mergers, acquisitions, reorganizations, financing, sale of assets, or similar business transactions

5. How We Disclose Personal Information

We may disclose personal information to the following categories of third parties:

A. Service Providers and Processors

We may disclose personal information to vendors and service providers that help us operate our business, including:

• Website hosting providers
• Learning management system providers
• Payment processors
• Email marketing platforms
• SMS platforms
• Analytics providers
• Advertising and remarketing platforms
• Customer relationship management platforms
• Webinar and event platforms
• Scheduling platforms
• Accounting and invoicing providers
• Cloud storage providers
• Cybersecurity providers
• IT support providers
• Professional advisors

These providers are permitted to use personal information only as needed to provide services to Accumentum or as otherwise permitted by law.

B. Training, Certification, and Program Partners

We may disclose personal information to training-related partners when necessary to provide services, support enrollment, administer programs, confirm eligibility, coordinate benefits, or support certification preparation. These partners may include:

• Instructors
• Learning platform providers
• Certification bodies
• Exam providers
• Employer sponsors
• Government funding administrators
• Military credentialing assistance administrators
• Scholarship providers
• Workforce development partners
• Authorized Accumentum contractors

C. Co-Marketed Events, Webinars, and Workshops

If you register for or attend a co-marketed event, webinar, workshop, immersion session, or partner-sponsored program, we may disclose attendee or registrant information to the relevant vendor, sponsor, or partner. That partner may use the information for its own marketing, follow-up, or business purposes, subject to its privacy policy and applicable law.

Where required by law, we will provide notice and an opportunity to opt out of such disclosures.

D. Advertising, Analytics, and Marketing Partners

We may disclose or make available certain Device Information, Usage Information, cookie identifiers, advertising identifiers, and similar information to advertising, analytics, and marketing partners, including platforms such as Google, Meta/Facebook, LinkedIn, and similar providers.

These partners may use cookies, pixels, beacons, and similar technologies to collect information from our website and other websites over time for analytics, ad measurement, targeted advertising, remarketing, or similar purposes.

Depending on applicable law, some of these activities may be considered “targeted advertising,” “sharing,” or a “sale” of personal data, even if no money is exchanged.

E. Legal, Compliance, and Protection Purposes

We may disclose personal information when we believe disclosure is necessary or appropriate to:

• Comply with applicable law
• Respond to subpoenas, warrants, court orders, legal process, or government requests
• Protect Accumentum’s legal rights
• Investigate fraud, misuse, or security incidents
• Enforce contracts, policies, and terms
• Protect the rights, safety, or property of Accumentum, users, customers, partners, or others

F. Business Transfers

We may disclose or transfer personal information in connection with a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, due diligence process, or similar business transaction.

6. Sale of Personal Data, Targeted Advertising, and Profiling

Accumentum does not sell personal information for money.

However, some privacy laws define “sale” broadly to include disclosure, sharing, or transfer of personal data for monetary or other valuable consideration. Because Accumentum may use advertising, analytics, remarketing, social media, and co-marketing tools, some disclosures may be considered a “sale,” “sharing,” or processing for “targeted advertising” under applicable law.

You may opt out of:

• The sale of personal data, where applicable
• The use of personal data for targeted advertising, where applicable
• Profiling in furtherance of decisions that produce legal or similarly significant effects, where applicable

To submit an opt-out request, contact us at info@accumentum.net with the subject line “Privacy Opt-Out Request.”

Where required by law, we also honor recognized browser-based universal opt-out signals, such as Global Privacy Control, when technically feasible and applicable to the browser, device, or user interaction.

• Accumentum does not knowingly sell sensitive personal data.
• Accumentum does not knowingly sell biometric data.
• Accumentum does not knowingly sell personal data of children under 16 years of age.

7. Texas Privacy Notice and Texas Consumer Rights

Texas residents may have specific rights under the Texas Data Privacy and Security Act and other Texas privacy laws.

Subject to applicable exceptions, Texas residents may have the right to:

1. Confirm whether Accumentum is processing their personal data.
2. Access personal data Accumentum processes about them.
3. Correct inaccuracies in their personal data, taking into account the nature of the personal data and the purposes of processing.
4. Delete personal data provided by or obtained about them.
5. Obtain a copy of personal data they previously provided to Accumentum in a portable and readily usable format, where technically feasible.
6. Opt out of the processing of personal data for targeted advertising.
7. Opt out of the sale of personal data.
8. Opt out of profiling in furtherance of a decision that produces a legal or similarly significant effect.
9. Not be discriminated against for exercising privacy rights.

Categories of Personal Data We Process

• Contact information
• Training registration information
• Course enrollment information
• Payment and transaction information
• Business, employer, or sponsorship information
• Funding or program eligibility information that you voluntarily provide
• Communications information
• Marketing preference information
• Website usage information
• Device information
• Cookie and advertising information
• Approximate location information
• Sensitive personal data, only where necessary and permitted by law

Purposes for Processing Personal Data

• Providing training services
• Processing transactions
• Responding to inquiries
• Managing enrollments
• Supporting certification preparation
• Communicating with users
• Conducting marketing
• Operating advertising and analytics
• Improving our website
• Maintaining security
• Preventing fraud
• Complying with legal obligations
• Supporting business operations

Categories of Personal Data Shared With Third Parties

• Contact information
• Training registration information
• Course enrollment information
• Payment and transaction information
• Employer, sponsor, or funding-related information
• Communications information
• Marketing preference information
• Device and usage information
• Cookie and advertising information
• Approximate location information
• Sensitive personal data, only where necessary, permitted, and subject to applicable safeguards

Categories of Third Parties With Whom We Share Personal Data

• Service providers
• Payment processors
• Learning platform providers
• Instructors and training contractors
• Certification and exam partners
• Employer sponsors
• Funding or credentialing assistance administrators
• Scholarship partners
• Webinar and event partners
• Marketing and advertising partners
• Analytics providers
• CRM and communication platforms
• IT and cybersecurity providers
• Professional advisors
• Government authorities or legal parties where required

8. How to Exercise Privacy Rights

You may submit a privacy request by using one of the following methods:

Your request should include enough information for us to verify your identity and understand the nature of your request. For example, you may need to provide your name, email address, phone number, or details about your relationship with Accumentum.

We will respond to authenticated privacy requests within the time required by applicable law. For Texas residents, we will generally respond without undue delay and no later than 45 days after receiving the request. If reasonably necessary, we may extend the response period by an additional 45 days and will explain the reason for the extension.

We may deny a request where permitted by law, including when we cannot verify your identity, when an exception applies, or when fulfilling the request would conflict with legal, security, fraud-prevention, contractual, or compliance obligations.

9. Appeals Process

If we deny your privacy request, you may appeal our decision by contacting us at:

Please include your original request, our response, and any additional information you would like us to consider.

We will review and respond to appeals within the time required by applicable law. If your appeal is denied and you are a Texas resident, you may contact the Texas Attorney General to submit a consumer privacy complaint.

10. Authorized Agents

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf. We may require proof that the agent is authorized to act for you and may also require you to verify your identity directly with us.

11. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information, the purpose for which it was collected, legal requirements, contractual obligations, accounting requirements, tax requirements, dispute-resolution needs, fraud-prevention needs, and operational requirements.

For example, we may retain order information, enrollment records, invoices, payment confirmations, training documentation, communications, and related business records for legitimate business, legal, accounting, tax, compliance, or recordkeeping purposes unless and until deletion is appropriate and legally permitted.

When we no longer need personal information, we will delete, deidentify, aggregate, or securely retain it in accordance with applicable law and our recordkeeping practices.

12. Data Security

Accumentum uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

These safeguards may include access controls, vendor management, secure systems, authentication procedures, encryption where appropriate, monitoring, internal policies, and other commercially reasonable security practices.

No website, transmission, storage system, or electronic processing method is completely secure. Therefore, we cannot guarantee absolute security.

13. Data Breach Notification

If Accumentum determines that a data breach has occurred involving personal information, we will take steps to investigate, contain, remediate, and provide notices as required by applicable law.

For Texas residents, when required, Accumentum will provide notice to affected individuals and report qualifying breaches to the Texas Attorney General within the timelines required by Texas law.

14. Children’s Privacy

Our website and services are intended for adults and individuals seeking professional training, certification preparation, workforce development, or business-related services. We do not knowingly collect personal information from children under 13 years of age.

If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

15. Email, SMS, and Marketing Choices

You may opt out of marketing emails by clicking the unsubscribe link included in marketing emails or by contacting us at info@accumentum.net.

You may opt out of SMS messages by replying “STOP” where supported or by contacting us at info@accumentum.net.

Even if you opt out of marketing communications, we may still send transactional, administrative, legal, security, enrollment, payment, or service-related communications.

16. Cookies, Analytics, and Advertising Choices

You can control cookies through your browser settings. Depending on your browser and device, you may be able to block cookies, delete cookies, or receive alerts when cookies are being used.

We may use Google Analytics and similar analytics tools to understand website activity and improve our website. We may also use Google, Meta/Facebook, LinkedIn, or similar advertising tools for remarketing, retargeting, campaign measurement, audience development, or targeted advertising.

You may be able to manage certain advertising preferences through:

• Your browser privacy settings
• Your device advertising settings
• Google Ads Settings
• Meta/Facebook ad preferences
• LinkedIn ad preferences
• Digital Advertising Alliance opt-out tools
• Network Advertising Initiative opt-out tools
• Global Privacy Control or similar browser-based opt-out signals, where required by law

Please note that cookie choices may be browser-specific and device-specific.

17. Do Not Track and Global Privacy Control

Some browsers transmit “Do Not Track” signals. Because there is no consistent industry standard for responding to Do Not Track signals, our website does not currently respond to all Do Not Track signals.

Where required by applicable law, we honor recognized universal opt-out mechanisms, such as Global Privacy Control, for applicable opt-out rights, including opt-outs related to targeted advertising or sale of personal data.

18. International Users and Data Transfers

Accumentum is based in the United States. If you access our website or services from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

These countries may have privacy laws that differ from those in your jurisdiction. Where required, we will use appropriate safeguards for international transfers of personal information.

19. European Economic Area, United Kingdom, and Similar Privacy Rights

If you are located in the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction with similar privacy laws, you may have certain rights regarding your personal information, subject to applicable exceptions.

These rights may include the right to:

• Access personal information
• Correct inaccurate personal information
• Request deletion of personal information
• Restrict or object to processing
• Request portability of personal information
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

Where applicable, our legal bases for processing personal information may include:

• Performance of a contract
• Consent
• Compliance with legal obligations
• Legitimate business interests
• Protection of legal rights
• Other lawful bases permitted by applicable law

To exercise these rights, contact us at info@accumentum.net.

20. Third-Party Links and Services

Our website may include links to third-party websites, platforms, payment processors, learning portals, certification providers, social media platforms, or partner websites.

Accumentum is not responsible for the privacy practices, content, security, or policies of third-party websites or services. You should review the privacy policies of any third-party websites or services you use.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, legal obligations, regulatory requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last Updated” date above. If changes are material, we may provide additional notice as required by law.

Your continued use of our website or services after an updated Privacy Policy is posted means that you acknowledge the updated Privacy Policy.