- Calculate network bandwidth capacity for Teams voice, video, meetings, and events.
- Analyze network impact by using Teams Network planner.
- Specify network ports and protocols used by Teams.
- Assess network readiness with the Microsoft Teams Network Assessment Tool and Microsoft 365 network connectivity test tool.
Microsoft 365 Certified: Teams Administrator Associate (MS-700)
Microsoft Teams Administrator Associate Certification Training Course MS-700
Prepare for Exam MS-700: Managing Microsoft Teams, which leads to Microsoft 365 Certified: Teams Administrator Associate. Accumentum maps the course to Microsoft published skills measured.
Course focus: Teams environment setup, security and compliance, governance, external collaboration, teams and channels, apps, meetings and calling, monitoring, and troubleshooting.
Course Overview
Plan, deploy, configure, and manage Microsoft Teams for collaboration and communication.
Accumentum Microsoft Teams Administrator Associate Certification Training Course (MS-700) prepares Teams administrators for Exam MS-700: Managing Microsoft Teams, which leads to Microsoft 365 Certified: Teams Administrator Associate.
Microsoft audience is a Teams administrator who plans, implements, manages, and maintains internal and external collaboration and communication solutions using Teams. You configure and manage teams, channels, chat, apps, events, and calling, and you collaborate with owners of identity, licensing, information management, user adoption, security, compliance, devices, and networking. Microsoft expects working knowledge of how Teams integrates into Microsoft 365 services.
This page uses Microsoft published skills measured. Accumentum does not invent exam prices or unofficial question counts.
Course Objectives
What you will be able to configure, manage, and troubleshoot.
01
Teams environment
Plan network settings, manage security and compliance, implement governance, configure external collaboration, and manage Teams clients and devices.
02
Teams, channels, chats, and apps
Create and manage teams, manage channels and chats, and manage apps for Teams including setup policies and store controls.
03
Meetings and calling
Manage meetings and events, webinars, town halls, and Teams Phone numbers, policies, auto attendants, and call queues.
04
Monitor and troubleshoot
Monitor and report on Teams usage and quality, and troubleshoot audio, video, client, sign-in, and Copilot experiences.
Who Should Attend
- Microsoft Teams administrators who plan, deploy, configure, and manage Teams for collaboration and communication.
- IT professionals responsible for teams, channels, chat, apps, events, and calling in Microsoft 365.
- Admins who work with identity, networking, security, compliance, devices, licensing, and user adoption owners.
- Learners with working knowledge of how Teams integrates into Microsoft 365 services who are preparing for Exam MS-700.
Prerequisites
- Working knowledge of how Microsoft Teams integrates into Microsoft 365 services.
- Familiarity with Microsoft 365 administration concepts used with Teams.
- Experience collaborating with identity, networking, security, compliance, or device owners is helpful.
- Confirm any Microsoft stated prerequisites on Microsoft Learn.
Pathway Map
Twelve modules mapped to Microsoft MS-700 published skills.
Skills measured: configure and manage a Teams environment 40 to 45%. Manage teams, channels, chats, and apps 20 to 25%. Manage meetings and calling 15 to 20%. Monitor, report on, and troubleshoot Teams 15 to 20%.
1
Plan network settings for Teams
2
Manage security and compliance settings for Teams
3
Plan and implement governance for Teams
4
Configure and manage external collaboration
5
Manage Teams clients and devices
6
Create and manage teams
7
Manage channels and chats
8
Manage apps for Teams
9
Manage meetings and events
10
Manage phone numbers and Teams Phone services
11
Monitor and report on Teams
12
Troubleshoot audio, video, and client issues
Course Content
Twelve modules mapped to Microsoft MS-700 published skills.
- Identify licensing requirements for security and compliance features.
- Choose appropriate Teams administrator roles and alert policies.
- Plan threat policies in Microsoft Defender for Office 365, retention, sensitivity labels, DLP, Conditional Access, and Information Barriers.
- Identify use cases for Communication Compliance and Insider Risk Management.
- Identify where Teams stores content and licensing needs for lifecycle management.
- Plan update policies, policy packages, and policy assignment for users and groups.
- Configure Microsoft 365 group creation, expiration, and naming policies.
- Archive, delete, restore, and troubleshoot teams and groups, including Entra access reviews, PowerShell, and Microsoft Graph.
- Configure SharePoint and OneDrive external sharing and Teams external access.
- Configure guest access across Teams, Microsoft 365, Entra, and SharePoint admin centers.
- Configure shared channels and B2B direct connect cross-tenant access settings.
- Configure a multitenant organization (MTO) and remove guests when needed.
- Identify licensing requirements for Teams Phone accounts, resource accounts, and devices.
- Manage configuration profiles, device settings, firmware, and device tags.
- Configure accounts and systems for Microsoft Teams Rooms.
- Provision remote sign-in for devices and plan Teams for VDI.
- Plan a Teams rollout with Teams Advisor.
- Create teams from the admin center, client, PowerShell, Graph, templates, groups, or SharePoint sites.
- Manage membership, roles, privacy, sensitivity, and environment settings.
- Create and manage frontline teams and experiences.
- Recommend channel types including standard, private, and shared.
- Add, edit, remove, and manage channel settings and membership.
- Create and manage Teams policies for channel creation and sharing.
- Create and manage messaging policies.
- Manage org-wide app settings in the Teams admin center.
- Create and manage app setup policies, permissions, and consent, including blocking apps.
- Recommend extensibility options such as apps, tabs, meetings, messaging extensions, and workflows.
- Manage app store purchasing, customize store appearance, and upload an app.
- Recommend meeting types including appointments, webinars, town halls, and meetings.
- Configure meeting settings, including for Microsoft 365 Copilot.
- Create and manage meeting templates, policies, customization policies, and event settings.
- Configure and manage Teams webinars and town halls.
- Provision and manage phone numbers for users, services, and conferencing bridges.
- Assign, change, or remove phone numbers for users and resource accounts.
- Manage voice settings, voicemail policies, and calling policies.
- Manage auto attendants and call queues.
- Monitor and report on voice and meeting quality.
- Configure alert rules and report on Teams usage, activity, apps, storage, and guest access.
- Monitor creation and deletion of teams.
- Monitor the Microsoft 365 network connectivity test tool and manage feedback policies.
- Collect client-side logs and clear the Teams client cache.
- Troubleshoot with self-help diagnostics and Teams admin center client health tools.
- Troubleshoot client install, update, sign-in, and meeting join issues.
- Troubleshoot Microsoft 365 Copilot and AI experiences in Teams.
Course Features
Designed for Microsoft Teams administrators.
Skills-measured map
Twelve modules aligned to Microsoft MS-700 published skill domains.
Environment-first associate
Configure and manage a Teams environment is the largest published domain at 40 to 45%.
Public exam facts
100 minutes on Microsoft credential page. Pearson VUE. Passing score 700 or greater. No invented prices.
Meetings and calling included
Cover meetings, events, webinars, town halls, and Teams Phone administration alongside collaboration governance.
Certification Exam
Prepare for the official Microsoft MS-700 exam.
MS-700 Exam Readiness
Accumentum MS-700 training prepares Teams administrators to plan, deploy, configure, and manage Microsoft Teams.
The Microsoft 365 Certified: Teams Administrator Associate exam is MS-700 (Managing Microsoft Teams). Public facts from Microsoft: 100 minutes, delivered through Pearson VUE, a score of 700 or greater is required to pass, and associate certifications expire annually and can be renewed on Microsoft Learn. Accumentum does not publish unofficial question counts or invented exam prices.
Skills measured: configure and manage a Teams environment (40 to 45%), manage teams, channels, chats, and apps (20 to 25%), manage meetings and calling (15 to 20%), and monitor, report on, and troubleshoot Teams (15 to 20%).
Confirm current scheduling, languages, and interactive-item details on Microsoft Learn and Pearson VUE.
Skills Measured
The full MS-700 skills outline.
Microsoft lists the skills measured for Exam MS-700 as of October 27, 2026. Below are all 4 domains, 12 skill groups and 97 tasks in Microsoft's own wording. Our course maps a lesson or lab to each one.
Plan network settings for Teams
Part of Configure and manage a Teams environment (40 to 45%)
- Calculate network bandwidth capacity for Teams voice, video, meetings, and events
- Analyze network impact by using Teams Network planner
- Specify network ports and protocols used by Teams
- Assess network readiness and connectivity by using the Microsoft Teams Network Assessment Tool and Microsoft 365 network connectivity test tool
Manage security and compliance settings for Teams
Part of Configure and manage a Teams environment (40 to 45%)
- Identify licensing requirements for security and compliance features
- Specify security and compliance alert policies for Teams
- Choose appropriate Teams administrator roles
- Plan and configure threat policies in Microsoft Defender for Office 365
- Specify retention policies
- Specify sensitivity labels and publishing policies, including for Teams meetings
- Specify Microsoft Purview Data Loss Prevention (DLP) policies
- Specify Microsoft Entra Conditional Access policies for Teams
- Specify Microsoft Purview Information Barriers policies
- Identify appropriate use cases for Microsoft Purview Communication Compliance and Microsoft Purview Insider Risk Management
Plan and implement governance for Teams
Part of Configure and manage a Teams environment (40 to 45%)
- Identify licensing requirements for lifecycle management of teams
- Identify where Teams stores content
- Plan and manage update policies
- Create and manage policy packages in Teams
- Plan and configure policy assignment for users and groups
- Configure settings for Microsoft 365 group creation
- Configure an expiration policy for Microsoft 365 groups
- Configure a naming policy for Microsoft 365 groups, including blocked words
- Archive, delete, or unarchive one or more teams
- Restore or troubleshoot the deletion of a Microsoft 365 group
- Identify when to use Microsoft Entra Access reviews for teams and groups
- Perform operations for Teams by using PowerShell and Microsoft Graph
Configure and manage external collaboration
Part of Configure and manage a Teams environment (40 to 45%)
- Identify licensing requirements for external collaboration
- Configure SharePoint Online and OneDrive external sharing settings
- Configure External access in the Teams admin center
- Control External Access by Domain for Specific Users and Groups
- Configure External collaboration settings in Microsoft Entra ID for guest access
- Configure guest access and sharing in the Teams admin center, Microsoft 365 admin center, Microsoft Entra admin center, or the SharePoint admin center
- Control guest access to a specific team by using Microsoft Purview and Microsoft Entra ID
- Remove guests from Teams, including from a team or a tenant
- Configure shared channels for external access
- Configure and manage B2B direct connect cross-tenant access settings in Microsoft Entra ID for shared channels
- Configure a multitenant organization (MTO)
Manage Teams clients and devices
Part of Configure and manage a Teams environment (40 to 45%)
- Identify licensing requirements for Teams Phone accounts and resource accounts
- Identify licensing requirements for Teams devices
- Manage configuration profiles for Teams devices
- Configure accounts and systems for Microsoft Teams Rooms
- Manage device settings and firmware
- Manage Teams device tags
- Provision and configure remote sign-in for new devices
- Plan and configure Teams for VDI
Create and manage teams
Part of Manage teams, channels, chats, and apps (20 to 25%)
- Plan for a Teams rollout by using Teams Advisor
- Create a team by using the Teams admin center, Teams client, the Teams PowerShell module, or Microsoft Graph
- Create a team from an existing Microsoft 365 group, SharePoint site, or team
- Create a team from a template
- Create and manage templates and template policies for teams
- Manage the membership and roles for a team
- Manage a team in the Teams admin center
- Manage Teams environment settings
- Configure privacy and sensitivity settings for a team
- Create and manage frontline teams and experiences
Manage channels and chats
Part of Manage teams, channels, chats, and apps (20 to 25%)
- Recommend channel types, including standard, private, and shared
- Add, edit, and remove channels
- Manage channel settings
- Create and manage Teams policies for channel creation and sharing
- Manage private and shared channel membership
- Create and manage messaging policies
Manage apps for Teams
Part of Manage teams, channels, chats, and apps (20 to 25%)
- Manage Org-wide app settings in the Teams admin center
- Create and manage app assignments and app setup policies
- Manage permissions and consent for apps, including blocking apps
- Recommend appropriate extensibility options, including apps, tabs, meetings, messaging extensions, and workflows
- Manage purchasing of apps in the Teams app store
- Customize the appearance of the Teams app store
- Upload an app to Teams
Manage meetings and events
Part of Manage meetings and calling (15 to 20%)
- Recommend meeting types based on business requirements, including Appointments with Microsoft Teams, webinars, Teams town halls, and meetings
- Configure meeting settings, including for Microsoft 365 Copilot
- Create and manage meeting templates and template policies
- Create and manage meeting policies
- Create and manage meeting customization policies
- Create and manage event settings and policies
- Configure and manage Teams webinars
- Configure and manage Teams town halls
Manage phone numbers and services for Teams Phone
Part of Manage meetings and calling (15 to 20%)
- Provision and manage phone numbers for users, services, and conferencing bridges
- Assign, change, or remove a phone number for a user or a resource account
- Manage voice settings and policies for users
- Create and manage voicemail policies
- Manage auto-attendants and call queues
- Create and manage calling policies
Monitor and report on Teams
Part of Monitor, report on, and troubleshoot Teams (15 to 20%)
- Monitor and report on voice and meeting quality
- Configure alert rules
- Report on Teams usage, including team activity, app usage, active users, per-meeting metrics, and storage usage
- Monitor and report on the creation and deletion of teams
- Monitor and report on guest access
- Monitor the Microsoft 365 network connectivity test tool
- Manage feedback, including policies
Troubleshoot audio, video, and client issues
Part of Monitor, report on, and troubleshoot Teams (15 to 20%)
- Collect client-side logs
- Clear the Teams client cache
- Troubleshoot issues by using self-help diagnostics for Teams
- Troubleshoot Teams client installation and update issues
- Troubleshoot Teams client health and issues in the Teams admin center
- Troubleshoot sign-in issues to Teams
- Troubleshoot Microsoft 365 Copilot and AI experiences in Teams
- Troubleshoot issues with joining meetings and accessing features in meetings
Study Plan
Turning the MS-700 outline into a plan.
Start with the environment domain. It is 40 to 45 percent of the exam, and everything else sits on top of it, so we spend the first stretch of the course on network planning, security and compliance, governance, external collaboration and devices.
Next we move into teams, channels, chats and apps. This is where most admins already have some hands on time, so we use it to fill gaps, especially templates, policy assignment and app setup policies.
Meetings and calling come third. If you have never touched Teams Phone, plan extra lab time here. Phone numbers, auto attendants and call queues are easy to read about and harder to get right in a tenant.
We finish with monitoring, reporting and troubleshooting. By then you know where each setting lives, so the reports and the diagnostics make sense. The last week is the free Microsoft practice assessment, a review of whatever it flags, and a pass through the exam sandbox so the interface is no surprise on test day.
Exam Policies
Scoring, renewal and test day for MS-700.
MS-700 leads to Microsoft 365 Certified: Teams Administrator Associate. Microsoft requires a score of 700 or greater to pass.
Microsoft notes that the bullets under each skill show how a skill is assessed, and related topics may also be covered. Most questions cover features that are generally available, but the exam can include Preview features if they are commonly used.
Before test day you can try the exam sandbox to see the exam interface, and take Microsoft's free practice assessment. If you use assistive devices or need extra time, Microsoft lets you request an accommodation. If the exam is not offered in your preferred language, you can request an extra 30 minutes.
Microsoft associate certifications expire annually. You renew by passing a free online assessment on Microsoft Learn, so earning MS-700 once is not the end of it. We show you how to keep it current.
Career Outlook
Where MS-700 can take you.
Teams administrators sit in the middle of how a company talks and works. Job posts that ask for MS-700 tend to be titled Teams administrator, Microsoft 365 administrator, collaboration administrator or messaging and collaboration engineer. The day to day is policy work, guest and external access, meetings and calling setup, and the support tickets that come with all of it.
Per the U.S. Bureau of Labor Statistics, network and computer systems administrators earned a median annual wage of $99,130 in May 2025. That figure is a national midpoint. Where you live, how long you have been in the field and who you work for all move the number. Source: BLS Occupational Outlook Handbook.
Funding and PathPay
Ways to pay for MS-700 training.
Accumentum is an Army CA and Air Force COOL Approved Vendor. If you're serving, start with your education center and read our Army CA and Air Force COOL pages for the steps. We'll help you line up the course with your request.
Paying on your own? MS-700 prep is eligible for PathPay, our monthly payment plan. Terms of 3, 4 and 6 months carry no added fee. 9, 12 and 18 month terms add 5%, 10% and 15%. Course access opens when your first payment clears.
Our funding page has every other option, and you can always talk with us or email info@accumentum.net before you enroll.
Frequently Asked Questions
MS-700 Teams Administrator Associate training with Accumentum: scope, audience, skills measured, and public exam facts.
Microsoft 365 Certified: Teams Administrator Associate, by passing Exam MS-700: Managing Microsoft Teams.
Teams administrators who plan, implement, manage, and maintain collaboration and communication solutions using Microsoft Teams.
Configure the Teams environment, manage teams, channels, chats, and apps, manage meetings and calling, and monitor, report on, and troubleshoot Teams.
Twelve modules mapped to Microsoft published MS-700 skill domains.
Configure and manage a Teams environment 40 to 45%. Manage teams, channels, chats, and apps 20 to 25%. Manage meetings and calling 15 to 20%. Monitor, report on, and troubleshoot Teams 15 to 20%.
100 minutes (Microsoft credential page). Pearson VUE. Passing score 700 or greater. No invented prices or unofficial question counts.
Use Accumentum registration for MS-700 training dates and enrollment support. Email info@accumentum.net if you need help.
Microsoft requires a score of 700 or greater to pass.
Microsoft lists these domains:
- Configure and manage a Teams environment, 40 to 45%
- Manage teams, channels, chats, and apps, 20 to 25%
- Manage meetings and calling, 15 to 20%
- Monitor, report on, and troubleshoot Teams, 15 to 20%
Configure and manage a Teams environment is the largest at 40 to 45%. We give it the most lab time.
As of October 27, 2026, Microsoft lists 97 tasks across 12 skill groups. Our course covers all of them.
Microsoft associate certifications expire annually. You renew by passing a free online assessment on Microsoft Learn.
Yes. Microsoft offers a free practice assessment, plus an exam sandbox that shows you the exam interface.
Accumentum is an Army CA and Air Force COOL Approved Vendor. Start with your education center, and we'll help you with the rest.
Microsoft says most questions cover generally available features, but Preview features can appear if they are commonly used.
Yes. MS-700 prep is eligible for PathPay. Terms of 3, 4 and 6 months add no fee, and longer terms add 5% to 15%.
Enrollment
Enroll in Microsoft Teams Administrator Associate Certification Training (MS-700) with Accumentum.
Enroll in Accumentum MS-700 training to prepare for Exam MS-700. For course dates and enrollment support, visit Accumentum registration page linked below.
Prepare for MS-700 Teams administrator work.
Plan, deploy, configure, and manage Microsoft Teams for collaboration and communication.